Let’s talk, tiger.
Get help with Tiger Clawdo, report a problem or ask a privacy question.
Help us find the problem.
In your message, include:
- Your device model and Android version
- What you were trying to do
- What happened instead
- A screenshot, if it helps explain the issue
A product barcode can help with a search problem. Please avoid sending a full food diary, backup or other private information unless it is needed to resolve your request.
A few quick answers.
A product is missing or incorrect
Open Food Facts is a community database. You can create a custom food or edit your local food details using the package label. Always check allergens on the packaging.
The camera will not scan
Check Tiger Clawdo’s camera permission in Android settings. Keep the printed barcode in focus, or enter its digits manually. Online product lookup needs an internet connection.
I am moving to another phone
Open More, then Settings, and save a backup. Transfer that file to your new phone and use Restore from a file. Restoring replaces the records already on that phone.
I have a privacy question
Read our privacy policy or email the address above. Personal diary records stored only on your phone are not accessible to support.